Operator Connect


Benefits of Operator Connect:

Operator Connect allows you to manage all your numbers and users directly inside of the Microsoft Teams Admin Center. You can request a relationship directly from the Teams Admin Center, which allows you to see and assign numbers provided to you by NUWAVE.​

Building for the Future:

NUWAVE can help you bridge the gap with Direct Routing while OC grows.​

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Reasons to choose Operator Connect:

  • Simplified Deployment Process​
  • Fast Setup, setup in minutes​
  • Phone Number management from Teams Admin Center​
  • Fully Cloud Based Solution, No equipment required, Fully Managed Solution​
  • 1:1 network connection for enhanced resilience through MAPS​
  • Manage Numbers from Multiple Operators in the Teams Admin Center​
  • Can Coexist with Direct Routing and Calling Plans in the same tenant

Fully Managed Solution​


Direct Connection Through Microsoft Azure Peering Services​


Teams Admin Center Management

A Simple On-Demand Microsoft Teams Calling Solution

NUWAVE offers 3 main Solutions that are meant to meet your Microsoft Teams calling needs.

Call Path


per Call Path/mo

Enable unlimited users per CALL PATH. You can add as many CALL PATHS as needed to fit your organizational needs.

N. America

750 pooled outbound min per


ADDITIONAL minutes can be added
Unlimited TEAMS to TEAMS calls


Inbound free
Outbound min. billed
See International, In-country Rates & Surcharges
Unlimited TEAMS to TEAMS calls

On Demand

Elastic Capacity

iPILOT platform included

Microsoft Teams Direct Routing and Microsoft Operator Connect

24/7 Support

Phone, Email, Web Chat, Teams

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Building now for the future​

Number Provisioning:​

  • Manage all your numbers and users directly inside of the Microsoft Teams Admin Center.​
  • Self Service Management of Phone Numbers and users through the Teams Admin Portal​
  • DID inventory management and assignment

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Number Provisioning

For the Customer:

  • Self Service Management of Phone Numbers and users through the Teams Admin Portal
  • DID inventory management and assignment

For the Operator:

  • Numbers show up in the Teams Admin Center
  • Simple MACD changes through the portal

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    iPILOT ASCENT is the ignition to launch an Operator’s scale to Microsoft Teams OC voice services. iPILOT’s ASCENT allows immediate turn up of voice services by enabling customers to self-provision Operator’s OC voice within minutes.

    Learn more about iPILOT ASCENT

    Operator Connect​

    Operator Connect Accelerator

    Microsoft's Operator Connect Accelerator through NUWAVE, allows any Microsoft approved Carrier/Operator/SI to quickly connect to Microsoft's Operator Connect service by bringing their own SIP trunks in order to easily deploy their Microsoft Teams Operator Connect offer.

    By interfacing with the Microsoft Teams API infrastructure through iPILOT and acting as the “front end” for a partner’s network, NUWAVE does all the heavy lifting, essentially meshing the NUWAVE’s carrier grade redundant network with the partners’ for the most optimal routing and resilient delivery of services through Microsoft’s Operator Connect.

    Learn more about OCA

    Give Your Team a Voice

    NUWAVE’s Teams Voice is a Cloud-based telephony system for Microsoft Teams. As a trusted leader in the Unified Communications space, NUWAVE provides Modern and Legacy PBX Integration Capabilities with Hosted Cloud Direct routing, as well as Operator Connect Integrations and OC Accelator integrations for carriers.

    Start Your OC Free Trial
    Learn about Direct Routing
    Prepare your network for Microsoft Teams
    Microsoft Teams Network Assessment Tool

    NUWAVE’s passion for driving a simplified customer experience and their highly reliable voice services made NUWAVE an easy addition to Operator Connect for Microsoft Teams. The level of integration and automation that NUWAVE introduces aligns with our vision for realizing the potential vision of Operator Connect.

    - Mattia Tocco,
    Product and Business Leader


    Let's Get Started

    Give us a call or fill in the form below and a member of our team will contact you shortly.

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    • US +1 (888) 368-9283
    • EU +442071536040
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    Proud to be the 2021 UC Partner of the Year and Award Rising Star Winner