Direct Routing Benefits​

​Because of the complex architecture that goes along with Direct Routing, customers are able to custom build their network with robust features while taking advantage of their existing hybrid, on-prem SBC, or Cloud network setups.​

Customers can work directly with their local telco to enable calling features for Microsoft Teams users while keeping their existing investment into their calling infrastructure (PBXs, Call Centers, and Analog Telephony Adaptors (ATA)).

Reasons to choose Direct Routing:​​

  • Highly Customizable​
  • Can use existing PSTN infrastructure​
  • Phase your migration by department, office, or number range​
  • Existing PBX co-existence (Must first migrate from legacy telephony systems)​
  • Available Globally​
  • Bring your own Carrier Service​
  • Local PSTN survivability via SBA
Highly​ Customizable

Highly​ Customizable

Leverage Existing Infrastructure​

Leverage Existing Infrastructure​

Bring your Own Carrier

Bring your Own Carrier

Direct Routing (DRaaS)​

Teams Certified SBCs require knowledge workers and maintenance that make them difficult to maintain. Because of this, many organizations choose to go the Direct Routing as a Service, or SBCs as a Service Route.​

This allows for an organization to outsource their certified SBCs in order to integrate into the Teams Cloud calling ecosystem without the heavy lift of maintenance and certification.​

Direct Routing
Direct Routing

Reasons to choose DRaaS / SBCaaS:​

  • Highly Customizable Solutions​
  • 3rd Party Hosted SBCs​
  • Phase your migration by department, office, or DDI range​
  • Existing PBX co-existence (Must first migrate from legacy telephony systems)​
  • Global Service through Microsoft Partners​
  • Local PSTN survivability via SBA 
3rd Party Hosted SBCs
3rd Party Hosted SBCs
Managed Infrastructure​
Managed Infrastructure​
Migrate in Phases
Migrate in Phases

Give Your Team a Voice

NUWAVE’s Teams Voice is a Cloud-based telephony system for Microsoft Teams. As a trusted leader in the Unified Communications space, NUWAVE provides Modern and Legacy PBX Integration Capabilities with Hosted Cloud Direct routing, as well as Operator Connect Integrations and OC Accelator integrations for carriers.

Learn about Operator Connect Prepare your network for Microsoft Teams Microsoft Teams Network Assessment Tool
Team Voice

NUWAVE’s passion for driving a simplified customer experience and their highly reliable voice services made NUWAVE an easy addition to Operator Connect for Microsoft Teams. The level of integration and automation that NUWAVE introduces aligns with our vision for realizing the potential vision of Operator Connect.

- Mattia Tocco,
Product and Business Leader

Microsoft